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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brok Theisen

December 22, 2025

5  out of  5
rating by Brok Theisen
"Krishtyn was great and easy to work with. Was previously with liberty mutual and it was hard to talk to an actual person where now I can just text or email her questions or changes to my policy. Which is very convenient for me being in NW Ohio with them in Cincinnati"
We responded:
"Thank you so much, Brok! Krishtyn is thrilled to hear you enjoyed working with her—and we love making insurance easy and convenient, especially when distance is no obstacle! Texts and emails for the win! We’re here anytime you need us, whether you’re in NW Ohio or Cincinnati. Thanks for choosing us!"
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Lucien Drasier

December 15, 2025

5  out of  5
rating by Lucien Drasier
"Great service, easy to talk to."
We responded:
"Thank you so much, Lucien! We’re glad you found our service great and easy to talk to—that’s exactly how we like it! We appreciate your trust and look forward to helping you with all your insurance needs in the future!"
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Edward Singledecker

December 11, 2025

5  out of  5
rating by Edward Singledecker
"Debi was great. Very personable and friendly. Would highly recommend. Good price for the policy too."
We responded:
"Thank you, Edward! Debi is thrilled to hear your kind words—she’s definitely smiling ear to ear! We’re glad you enjoyed the friendly service and great price. Your recommendation means a lot to us. Looking forward to helping you again!"
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Mary Dunn

December 11, 2025

5  out of  5
rating by Mary Dunn
"Debi was very helpful very informative and I’ve never experienced that kind of help when dealing with any other insurance company. I Would recommend her to anyone looking for auto insurance. Thanks again Debi !"
We responded:
"Thank you so much, Mary! Debi is doing a happy dance reading your kind words! We’re thrilled she could provide the helpful and informative experience you deserve. Your recommendation means the world to us. Thanks again for choosing us for your auto insurance! "
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Brendan Gipper

December 9, 2025

5  out of  5
rating by Brendan Gipper
"Dan is the best insurance agent I have ever spoke to, so personable and always looking out for my best interest!"
We responded:
"Thanks a ton, Brendan! Dan’s blushing over here — he’s thrilled to be your favorite insurance agent! We’re all about great prices and even better vibes. Looking out for you is our superpower! Can’t wait to keep having your back!”"
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john marple

December 9, 2025

5  out of  5
rating by john marple
"It was fast and what they say is true if they tell u a price than that's what it is no hidden fee and they will answer all ?"
We responded:
"Thank you so much, John! We’re glad to hear you appreciated our transparent pricing and quick service. Providing honest communication and no hidden fees is very important to us. We’re always here to answer any questions you have. Looking forward to assisting you again!"
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Eric Patterson

December 2, 2025

5  out of  5
rating by Eric Patterson
"Very professional, helped me to lower my home and car insurance. Was really impressed with their help"
We responded:
"Thank you, Eric! We’re thrilled to hear you had a professional experience and that we could help lower your home and car insurance. Your kind words mean a lot to us, and we appreciate the opportunity to assist you. Looking forward to serving you again!"
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Adrienne W

November 26, 2025

5  out of  5
rating by Adrienne W
"Very helpful with my car and home insurance!! Great communication through the whole process"
We responded:
"Thank you so much, Adrienne! We're delighted to hear that you found our team helpful and appreciated the communication throughout your car and home insurance process. Your kind words mean a lot to us, and we look forward to continuing to support you with all your insurance needs!"
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Dakota Perrine

November 25, 2025

5  out of  5
rating by Dakota Perrine
"Dan was great offered us a price we were happy with, however we decided to go with the state farm agent a little closer to home in case we ever had to show up in person. If we were local dan would be the man."
We responded:
"Thank you for your kind words about Dan! We’re thrilled to hear you were happy with the price he offered. While we understand the appeal of working with a local agent, we’d love the chance to show you how choosing our office can offer even greater convenience and value. Beyond competitive pricing, we provide personalized service tailored to your needs, and flexible appointment options—including virtual and video meetings—so you can connect with us anytime, anywhere, without the hassle of travel. Plus, our dedicated team is always ready to assist you quickly and efficiently, whether it’s filing a claim or answering questions. We’re confident that once you experience the outstanding service we provide, you’ll see why so many customers choose us, no matter where they’re located. We’d be honored to earn your business whenever you’re ready!"
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gary king

November 14, 2025

5  out of  5
rating by gary king
"Great service. Debi was very knowledgeable and easy to work with"
We responded:
"Thank you so much, Gary! We're thrilled to hear that Debi provided you with excellent vehicle insurance service and a great price. Our team is committed to offering knowledgeable and friendly support to make your insurance experience easy and stress-free. If you ever need assistance with vehicle insurance or have any questions, don’t hesitate to reach out. We’re here to help you find the best coverage at the best rates! Safe travels!"
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Steffani Martin

November 11, 2025

5  out of  5
rating by Steffani Martin
"Love state farm! Simple,straightforward and honest! A pleasure to have Insurance with good people in my corner! Easy sign up without the added pressure of gimmicks to add on, Kristin and Connor are amazing 👏 🤩 😉 👌 🙌!!"
We responded:
"Hi Steffani, Thank you so much for your fantastic review! We're delighted to hear that you had a simple and straightforward experience with State Farm, and that Kristin and Connor were able to provide you with such amazing service. We’re proud to have you as part of our community and look forward to continuing to support you with your vehicle and general liability insurance needs. Thanks again for choosing State Farm!"
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James Neal

November 7, 2025

5  out of  5
rating by James Neal
"Nice people, very welcoming and great prices to compete ."
We responded:
"Hi James, Thank you so much for your kind words! We’re really happy to hear you felt welcomed and that our prices worked well for you. It means a lot to us to have the opportunity to support you with your vehicle insurance. If you ever have any questions or need assistance, please don’t hesitate to reach out—we’re always here to help! Thanks again for choosing us, James!"
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Ryan Meyer

November 7, 2025

5  out of  5
rating by Ryan Meyer
"Dan was great. Very helpful, knowledgeable & thorough."
We responded:
"Hi Ryan, Thank you for your wonderful review! We're glad to hear that Dan was helpful and knowledgeable throughout your experience. Providing excellent service and reasonable pricing is very important to us. If you ever need any assistance or have questions, feel free to reach out anytime! Thanks again for choosing us, Ryan!"
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Elizabeth Taylor

November 5, 2025

5  out of  5
rating by Elizabeth Taylor
"Dan was my direct Rep. For the first time ever an insurance representative took the time to explain each tier of automotive coverage, and what it meant to me as a purchaser/ consumer. I really appreciated his willingness to be thorough and transparent, as not to have me walk away questioning some of the decisions I’d made. He is not JUST thorough, but also punctual, knowledgeable and kind. I’m very happy with my experience and would recommend to anyone, especially if they’ve had a bad experience elsewhere."
We responded:
"Hi Elizabeth, Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Dan took the time to thoroughly explain your automotive coverage and made sure you felt confident in your decisions. Providing clear, transparent, and kind service is exactly what we strive for. It means a lot to us that you had such a positive experience, especially if you've faced challenges with insurance elsewhere. We truly appreciate your recommendation and look forward to supporting you with your vehicle and renter’s insurance needs!"
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Diongela Wess

October 16, 2025

5  out of  5
rating by Diongela Wess
"Debi was quick, efficient and answered all questions. Quote did not change once I agreed to move forward. Easy process."
We responded:
"Hi Diongela, Thank you for your kind words! We’re glad Debi made the process quick and easy, and that you felt confident with your quote. We appreciate you choosing us for your vehicle insurance!"
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Erin Jordan

October 9, 2025

4  out of  5
rating by Erin Jordan
"Connor Smith was very helpful. He answered all my questions and was not pushy."
We responded:
"Hi Erin, Thank you for your kind words! We’re happy to hear that Connor was helpful and took the time to answer all your questions without any pressure. We appreciate your feedback and look forward to serving you again!"
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Ellayeh Humphrey

October 7, 2025

5  out of  5
rating by Ellayeh Humphrey
"Krishtyn was so helpful and answered every question . Highly recommend her !!"
We responded:
"Hi Ellayeh, Thank you so much for your wonderful review! We're thrilled to hear that Krishtyn was helpful and answered all your questions. We truly appreciate your recommendation and look forward to continuing to support you!"
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Lonnie Malson

October 6, 2025

5  out of  5
rating by Lonnie Malson
"Oh I have looking for a car insurance quote and found with Deb she was awesome a real person who understood what I was needing and guided me. Now I have a great person to work with if I need her.Thank you"
We responded:
"Hi Lonnie, Thank you for your kind words! We're so glad Deb was able to understand your needs and guide you through the process. It’s great to hear you feel confident having her in your corner. We appreciate you choosing us for your vehicle insurance!"
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Amy Wiesman

September 19, 2025

5  out of  5
rating by Amy Wiesman
"Connor takes time to answer all of my questions fully."
We responded:
"Hi Amy, thank you so much for your kind words! We're glad to hear that Connor was able to answer all of your questions thoroughly. We appreciate your feedback and look forward to assisting you again in the future!"
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Bankston Squad

September 18, 2025

5  out of  5
rating by Bankston Squad
"So glad I ran into Connor last week at Honey Baked Ham😊 a great agent delivering customer service. He made my day 80 bucks cheaper a month. It only took a couple minutes of my time. Thanks Connor and Team!"
We responded:
"Thank you for the review! I am so glad that Krishtyn was able to help you!"
Profile photo of Cassidy Smith

Cassidy Smith

September 18, 2025

5  out of  5
rating by Cassidy Smith
"Connor is the absolute best. He is always available to help when needed and gets back to me asap with concerns or questions. I would never use another agent!"
We responded:
"Thanks, Cassidy! I always say, if being an awesome agent was an Olympic sport, I’d be bringing home the gold just for you. Seriously though, I’m here whenever you need me—just don’t ask me to babysit the dog, I’m better with insurance than puppies! Appreciate you trusting me with your insurance needs!"
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James Vogel

September 18, 2025

5  out of  5
rating by James Vogel
"Connor and his team are always ready to help answer questions and to help navigate my insurance needs."
We responded:
"Thanks so much for the shoutout, James! Connor and the team love helping out and making insurance a little less confusing. We're always here whenever you have questions or need a hand!"
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Kyle Libby

September 18, 2025

5  out of  5
rating by Kyle Libby
"I’ve been working with Connor Smith for over 10 years, both personally and professionally, and I couldn’t be happier with the support he’s provided. Connor is knowledgeable, reliable, and always goes the extra mile to make sure everything is taken care of. Beyond that, he’s become a good friend, someone I truly trust and enjoy working with. If you’re looking for an insurance agent who genuinely cares, Connor is the one!"
We responded:
"Kyle, thank you so much for your kind words and continued trust over the past 10 years! It means a lot to hear that our support has made a difference both personally and professionally. Building relationships like ours is what makes this work so rewarding. Looking forward to many more years of working together!"
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T.J. Ross

September 18, 2025

5  out of  5
rating by T.J. Ross
"Connor knew what I needed and explained everything in a way that my wife and inunderstoo!"
We responded:
"Thanks, T.J.! Glad Connor could break down the life insurance lingo so well that even your wife understood it — that’s a win in our book! If you ever need anything else explained (or just a good laugh), we’re here for you!"
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B Patterson

September 11, 2025

5  out of  5
rating by B Patterson
"We could not be more pleased with Dan Batsch at this agency. He took the time to explain everything and ended up finding us a great coverage plan. When comparing our new plan to our old plan, we ended up with more coverage while saving us $250 @ month. Great customer service!"
We responded:
"Thank you, Betty Jo! Dan Batsch is definitely a rockstar — turning insurance headaches into savings and smiles! We're so glad he could find you more coverage while saving you $250 a month. If you ever need more insurance magic, you know where to find us!"